Outbound Sales Representative - Remote

3w3 weeks ago

HelloFresh

Manila, PH · Full-time · PHP 300,000 – PHP 600,000

About this role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll work on impactful projects in a supportive environment valuing diverse perspectives.

Serve as the voice of the brand and community by taking calls from members to encourage continued membership. Make outbound calls to upgrade or reactivate accounts of customers who canceled before. Channels may change per client requests, including inbound, outbound, reactivation, and customer service.

Join a rapidly growing global Business Process Outsourcing company collaborating with diverse communities across multiple continents and cultures. Enjoy a dynamic environment that prioritizes your well-being with mental health support and work-life balance. The team fosters positive energy and a can-do attitude.

Develop your skills and grow professionally with an annual learning and development budget plus access to the 360 Learning platform. We’re looking for passionate individuals who can bring unique skills and ideas. Even if you don't meet every requirement, we’d love to hear from you.

Requirements

Previous experience in sales, preferably in a subscription-based service or related industry
Excellent communication skills, quick to resolve issues with great customer service skills and high quality
Positive energy and can-do attitude
High regard for integrity and diligence; works efficiently with minimal supervision
Interest or passion for Craft Beer and Wine, ideal but not essential

Responsibilities

Take calls from members and encourage them to continue with their membership
Make outbound calls to upgrade or reactivate accounts of customers who canceled
Contact potential customers via phone, email, and social media to promote subscription service and increase sales
Build strong relationships with existing customers to ensure loyalty
Use persuasive sales techniques to educate customers about benefits and overcome objections
Manage and update customer records and sales data in CRM system
Provide excellent customer service and support to ensure satisfaction and loyalty
Meet targets and performance metrics set by clients

Benefits

Long Service Benefits including anniversary bonus
Mental health support, HMO medical coverage, generous leave benefits, and life insurance for you and family
Annual learning and development budget plus access to 360 Learning platform
Rapidly growing global BPO company with diverse community across continents and cultures
Supportive environment promoting work-life balance and personal time