Remote Client HR Business Partner

1w1 week ago

ADP

US · Full-time · $110,000 – $160,000

About this role

ADP is hiring a Remote Client HR Business Partner, a trusted advisor to small business clients. Use your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. This work-from-home role requires 30% travel by car to visit clients, with minimal overnight stays.

On a typical day, research, troubleshoot, and resolve client HR challenges as an HR expert supporting ADP's complex products. Make recommendations taking a broad perspective to identify solutions. Every day varies with different questions and customized solutions, keeping things interesting.

Build relationships with external clients and internal partners, establishing rapport, trust, and professionalism. Communicate clearly over the phone and in writing for high client satisfaction. Thrive in an inclusive environment with collaboration, belonging, and a healthy dose of fun.

Join a company offering career advancement opportunities throughout your career journey. Benefit from award-winning training and world-class service guidelines for success, growth, and continued learning. Network like a pro, leveraging in-person client visits for the ADP Value Proposition.

Requirements

HR experience
Consulting skills
Account management and relationship building skills
Business and financial acumen
Comfortable building relationships with external clients and internal partners
Clear and easy-to-understand communication style over phone and in writing
Professionalism that builds rapport and establishes trust
Ability to travel 30% by car with minimal overnight stays

Responsibilities

Serve as a trusted advisor to small business clients using HR experience, ADP product expertise, and consulting skills
Provide HR and business consultative support to client executive leaders and decision makers
Develop and manage strong, productive relationships with executive level client contacts such as Business Owner, CEO, CFO, CHRO
Collaborate with ADP Sales, Service, Implementation teams and other functional teams to solve client problems
Research, troubleshoot, and resolve client HR challenges supporting ADP's most complex products and technologies
Make recommendations to solve client challenges taking a broad perspective
Visit clients in person to leverage human connection of the ADP Value Proposition
Drive year-over-year increases in customer satisfaction, client retention, reference ability, and HRBP survey results