About this role
The Key Account Manager - Amazon Pureplay develops and executes comprehensive customer business plans delivering profitable growth across assigned retailers. Represents Hain Celestial's diverse brand portfolio while partnering with cross-functional teams and external agencies. Drives strategic initiatives aligned with Hain Reimagined transformational growth strategy.
Leverages category insights to optimize trade investment and execute across pricing, placement, promotion, and product distribution for top- and bottom-line results. Leads annual and quarterly joint business plans aligned to volume, revenue, share, and profit targets. Identifies growth opportunities in assortment, pricing, in-store execution, and eCommerce strategies.
Builds senior-level relationships with customer buyers, category managers, and merchant teams as primary point of contact. Collaborates with internal teams like Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management. Partners with agency teams for field execution and priority initiatives.
Monitors performance using syndicated data such as Nielsen and IRI, plus retailer POS and internal tools. Delivers data-driven selling stories to influence assortment, shelf placement, and promotions. Owns forecasting accuracy, trade targets, and ROI measurement for promotional efficiency.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field required
- 5+ years of CPG industry experience in a key account, customer development, or retail-facing sales role
- Amazon account management experience
- Proficiency with syndicated data sources such as Nielsen and IRI
- Experience developing data-driven selling stories for assortment and promotions
- Knowledge of trade investment optimization and ROI measurement
- Familiarity with eCommerce strategies and 4P execution (product, placement, price, promotion)
Responsibilities
- Lead the development and execution of annual and quarterly joint business plans for assigned customer(s), aligned to volume, revenue, share, and profit targets
- Identify and pursue growth opportunities across assortment expansion, pricing optimization, in-store execution, and emerging eCommerce strategies
- Build and maintain senior-level relationships with customer leadership, including buyers, category managers, and merchant teams
- Collaborate across internal teams—Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management—to deliver end-to-end customer solutions
- Monitor, track, and report performance using syndicated data (e.g., Nielsen, IRI), retailer POS, and internal tools
- Deliver trade targets and promotional planning within trade guidelines
- Implement 4P strategies (product, placement, price, promotion) across the retailer ecosystem
- Own forecasting accuracy in collaboration with Demand Planning
Benefits
- Remote work arrangement
- Travel for business needs
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