About this role
Account Manager with consultative focus and results orientation, responsible for managing client relationships, driving account growth, and generating direct business impact. This role suits profiles with client-facing experience, ability to understand needs, and act as strategic partner.
Day-to-day involves actively managing a B2B client portfolio strategically. Build solid long-term relationships and identify upselling and cross-selling opportunities. Ensure satisfaction, retention, and growth of accounts through ongoing follow-up.
Coordinate with internal teams including technology, marketing, and product. Track deliverables, key indicators (KPIs), and account performance. Identify opportunities for improvement in client processes and results.
Grow professionally in B2B, SaaS, or services environments. Leverage CRM tools like HubSpot or Salesforce. Demonstrate English proficiency via short video application including experience and availability.
Requirements
- Minimum 2 years of experience in Account Manager, Customer Success, or direct client interaction roles
- Experience managing clients directly
- Experience in B2B environments, preferably services or SaaS
- Experience in consultative sales or strategic account management
- Proficiency in CRM tools (HubSpot, Salesforce or others)
- Intermediate English (B1–B2) for junior profiles and advanced (C1) for senior profiles
Responsibilities
- Manage a B2B client portfolio actively and strategically
- Build solid and long-term relationships
- Identify upselling and cross-selling opportunities
- Ensure satisfaction, retention, and growth of accounts
- Coordinate with internal teams (technology, marketing, product, others)
- Follow up on deliverables, KPIs, and account performance
- Identify opportunities for improvement in processes and client results
Benefits
- Fully remote role
- Simera Professional Key (SPK) created upon application to connect with employers and highlight profile
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