Promotional Products Sales Specialist (Remote)

1w1 week ago

Simera

San Francisco, US · Full-time · $13,800 – $13,800

About this role

We are seeking a motivated and customer-focused Inside Sales Representative for promotional products to join the team. This role focuses on building strong client relationships, managing accounts, and ensuring customer satisfaction while driving sales growth. Serve as the primary contact for assigned accounts or territories.

Make a minimum of 30 outbound calls per day to engage clients and prospects. Create and send targeted email campaigns and promotional blasts weekly or biweekly. Respond to all customer emails within one hour or less and handle inbound calls professionally.

Maintain comprehensive knowledge of accounts, contacts, products, pricing, and decoration methods. Update and manage customer data in the CRM system. Provide backup support to fellow team members as needed.

Follow up on leads, opportunities, sample requests, and projects. Identify opportunities for upselling and cross-selling to meet or exceed revenue goals. Top performers benefit from an uncapped commission structure with potential to earn 2x–3x base salary.

Requirements

Minimum 2 years of experience in inside sales or a similar customer-facing role
Prior experience in the promotional products industry is required
Experience with CRM and ERP systems
Strong communication and influencing skills with ability to engage stakeholders at all levels
Excellent organizational skills and attention to detail
Strong listening, negotiation, and presentation abilities
Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Access
Ability to compile and interpret sales reports

Responsibilities

Serve as the primary contact for all matters related to assigned accounts or territories
Build and maintain long-term, positive relationships with clients
Make a minimum of 30 outbound calls per day to engage with clients and prospects
Create and send targeted email campaigns and promotional blasts on a weekly or biweekly basis
Respond to all customer emails within one hour or less
Handle inbound customer calls and inquiries professionally
Create and deliver virtual product presentations tailored to client needs
Identify opportunities for upselling and cross-selling