Course Consultant - Remote

About this role

Requirements

• Bachelor's degree required; a degree in Teaching or Education is preferred.
• Prior experience in the education industry, sales, or customer service above 1-2 years is preferred.
• Fluent in both English and Mandarin, with strong communication skills and the ability to effectively engage with parents and students.
• Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns.
• Demonstrate a high level of responsiveness to tasks and deadlines; maintains a professional and solution-oriented mindset.
• Flexible schedule with availability for 30-40 hours per week, including evenings and weekends as needed.
• Excellent teamwork and collaboration skills; proactive and resourceful in problem-solving and addressing client needs.

Responsibilities

• Participating in training sessions to fully understand the company’s educational products and user needs.
• Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes.
• Engaging potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution’s value.
• Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs.
• Developing and executing plans to meet weekly and monthly enrollment targets and improve resource conversion rates.
• Monitoring sales performance and continuously refining approaches to achieve optimal results.
• Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery.

Benefits

• Flexible remote work - work from anywhere.
• Potential to convert to full-time exempt position based on performance.