Clinical Support Specialist - Remote

4w4 weeks ago

MedBridge Healthcare LLC

Greenville, US · Full-time · $55,000 – $75,000

About this role

MedBridge Healthcare, a leader in sleep laboratory management services and sleep therapy, is seeking a dedicated Clinical Support Specialist with a background in sleep medicine. This full-time, mid-shift role requires three 12-hour shifts each week from 7 pm to 7 am EST, covering Sunday through Tuesday with rotating Saturdays.

In this role, you will provide essential clinical and technical assistance to the MedBridge Healthcare team and contribute to our Home Sleep Testing (HST) department. You will support sleep labs according to preset policies and procedures developed by the area's medical director, and assist physicians with editing report and interpretation templates in our Electronic Medical Record (EMR) systems.

Reporting to the Manager of the Clinical Support Department, you will also provide training for night clinical support staff and client staff, physicians, and MedBridge employees. You will offer technical support to sleep center staff and provide support for HST patients, including follow-up calls to ensure patients receive equipment.

This position offers the opportunity to help develop clinical operations procedures to improve current standards for diagnostic sleep centers. Candidates with supervisory experience, multi-state licenses, or additional credentials are preferred for this impactful role.

Requirements

Current RPSGT credential holder
High School diploma
Minimum of five years' experience in sleep medicine as a Polysomnographic Technologist
Minimum of two years' experience in scoring of sleep studies
Minimum two years' experience with HST devices
Knowledge of all aspects of polysomnography and sleep medicine protocols
Knowledge of how to operate and maintain a variety of sleep equipment
BLS/CPR-certified

Responsibilities

Provide clinical support through phone, remote computer access systems, and texting platforms
Provide clinical support to sleep labs according to preset policies and procedures developed by the area's medical director
Assist physicians with editing report and interpretation templates in our Electronic Medical Record (EMR) systems
Provide training for night clinical support staff, client staff, physicians, and MedBridge employees
Provide support for HST patients, including follow-up calls to assure patients receive equipment
Evaluate study data quality for in-lab and HST studies, and score HST, MSLT, MWT, PSG, SPLIT, and PAP studies
Perform quality assessments on technologist scoring and acquisitions, and produce comprehensive reports for the interpreting physician
Help develop clinical operations procedures to improve current standards for diagnostic sleep centers

Benefits

Remote work opportunity with a flexible mid-shift schedule
Work three 12-hour shifts per week (Sunday-Tuesday with rotating Saturdays)
Opportunity to contribute to a leader in sleep laboratory management services and sleep therapy
Role involves training and developing clinical operations procedures