Remote Channel Account Manager

1w1 week ago

Arctic Wolf

AU · Full-time · A$97,500 – A$208,000

About this role

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack thrives on solving hard problems, moving fast, and building technology that protects organizations worldwide. Join a high-growth company redefining security operations with award-winning innovation like our Aurora Platform.

The Channel Account Manager builds and promotes Arctic Wolf’s position as the worldwide leader in Security Operations through the partner community in the assigned territory. You will manage reseller partnerships, spearhead new business development, and achieve sales, revenue, and partner recruitment objectives. Motivate, educate, and train partners on offerings, services, and go-to-market strategies.

Work with smart teammates in a fast-paced, ever-changing environment focused on real customer outcomes. Coordinate company resources including support, service, and management to meet partner performance objectives. Foster excellent communication to manage channel conflict and drive territory growth.

Our mission is simple: End Cyber Risk. Recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights, and IDC MarketScape, Arctic Wolf offers meaningful work and the chance to make a real impact. Thrive as a driver for results in a company delivering through innovation.

Requirements

2+ years in seat as a CAM, or relevant experience as a CDM
Proven record of success with 3+ years channel sales and territory management in infrastructure, networking or security sectors
Experience building business and marketing plans with partners
Experience with the Distribution channel model
Experience in sales forecasting, opportunity identification and drive to close
Required to travel 20-30% of the time
Excellent written and verbal communication skills
Excellent presentation skills

Responsibilities

Establish productive, professional relationships with key personnel in assigned Select Partner level accounts
Build a plan for partner enablement and training in assigned territory for key partners
Coordinate involvement of company personnel, including support, service, and management resources to meet partner objectives
Assume full responsibility for accurate sales forecasting, demonstrating in-depth knowledge of sales cycle and updating Salesforce
Proactively lead a joint partner planning process that develops mutual performance objectives and critical milestones
Manage potential channel conflict through excellent communication and adherence to Arctic Wolf’s channel program guidelines
Drive sales of new technology adoption in assigned territory
Proactively recruit new qualifying partners

Benefits

Remote role, based in Melbourne, Australia
Join a company recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape
Work on award-winning innovation like the Aurora Platform