Director of Transaction Coordination Services

4w1 month ago

Fusion Growth Partners

Remote · Full-time · $90,000 – $120,000

About this role

Fusion Growth Partners is a dynamic business incubator and micro venture capital firm ranked #813 on the Inc. 5000 list. We invest in small, service-based businesses—particularly individual real estate agents—through our unique Partnership as a Service model.

As we launch Transaction Coordination Services as a new offering, we are seeking a seasoned, hands-on Director to build and run this national operation from the ground floor. You will oversee the day-to-day operations of a large, distributed team of transaction coordinators and virtual assistants supporting hundreds of thousands of real estate agents nationwide.

This is not a behind-the-desk management role. We need a leader who is in the weeds—coaching the team, solving problems in real time, and driving operational excellence across the board. You will manage and optimize a robust network of virtual assistants across multiple markets and time zones.

This is a ground-floor leadership opportunity for someone who has built and managed high-performing TC teams and understands the complexity, pace, and precision that residential real estate transactions demand. You will be central to scaling our model nationally.

Requirements

Proven experience building and managing high-performing transaction coordination teams
Deep understanding of the complexity, pace, and precision of residential real estate transactions
Experience managing a distributed team including virtual assistants across multiple time zones
Ability to operate within Eastern or Atlantic time zones and be available during standard business hours
Demonstrated success in developing scalable processes, workflows, and SOPs
Track record of coaching team members and driving operational excellence
Comfortable working in a hands-on, in-the-weeds leadership capacity

Responsibilities

Lead, manage, and develop a large team of transaction coordinators and virtual assistants across multiple markets and time zones
Oversee the full transaction coordination lifecycle from contract to close for residential real estate clients
Manage and optimize the performance of a distributed VA workforce, including hiring, training, quality control, and accountability systems
Build and refine scalable processes, workflows, and SOPs to support team performance and consistent client experience
Monitor team performance metrics, identify gaps, and implement coaching and training programs
Serve as the operational leader driving the launch and scaling of the new Transaction Coordination Services offering