About this role
The Business Process Lead defines desirable, viable, feasible, and sustainable solutions that meet customer needs while supporting development across the product life cycle. This role serves as the internal voice of the customer, interacting with senior strategic leadership to understand business needs and provide strategic direction for the roadmap.
Daily responsibilities include collaborating with key business stakeholders to convert strategic initiatives into valuable products. The BPL works closely with the Product Owner to create the roadmap, prioritize priorities, and manage the Scrum team toward continuously evolving solutions.
This role operates within an Agile Release Train (ART) environment, guiding the team to successful delivery and participating in planning sessions to present the vision and proposed features. The BPL also participates as Business Owners for the program, approving Program Objectives and establishing business value.
The position offers the opportunity to assess metrics, evaluate business value achieved versus plan, and actively participate in inspect and adapt workshops. As a remote-based role with periodic domestic travel, the BPL drives product innovation within CRH Americas Building Products.
Requirements
- Four-year college diploma or university degree in computer systems design or computer science, and/or 8+ years equivalent work experience in customer service, supply chain management, manufacturing, or finance.
- 8+ years direct experience managing applications and/or systems from overseeing direction, development, and implementation of software solutions.
- 5+ years direct experience leading and growing technology teams.
- 5+ years technology experience of Enterprise Applications (ERP, CRM, CPQ, TMS).
- 5+ years Portfolio and Program management experience.
- Agile training and certification a plus.
- Proven experience in Infor ERP a plus.
- Proficient with Microsoft Word, PowerPoint, Excel, and Project; excellent written and oral communication skills; strong listening, interpersonal, and collaboration skills.
Responsibilities
- Collaborate with key business stakeholders to understand strategic initiatives and convert ideas into a steady stream of valuable products.
- Work closely with the Product Owner to create the roadmap and prioritize strategic and operational priorities.
- Provide guidance and input to the Agile Release Train (ART) to help guide the team to successful delivery.
- Manage the Scrum team toward continuously evolving solutions according to business needs.
- Manage overall Scrum team with accountability for quality and on-time delivery of planned work.
- Guide and accept feature creation on behalf of the business.
- Participate in planning – present the vision, highlight proposed features, and relevant milestones.
- Participate as Business Owners for the program, approving Program Objectives and establishing business value.
Benefits
- Fully remote work arrangement with occasional domestic travel.
- Opportunity to collaborate with senior strategic leadership and influence product direction.
- Work within an Agile environment with a dedicated Scrum team and participation in ART.
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