Customer Experience Representative - French

We are looking for warm, polite, and outgoing individuals with strong French speaking and writing skills to join our team as a Customer Experience Representative. In this role, you will understand the needs of our customers and provide world-class support while working remotely.

Your main duties include conducting oral and written communication with customers, adhering to pre-defined rules and procedures, and informing clients about service characteristics. You will also find solutions and provide information so customers can self-handle their cases, while regularly monitoring case status and providing timely feedback.

You will work in a large, international team with a remote model, giving you the flexibility to support clients from anywhere. The role offers the opportunity to develop your skills in a supportive environment that values continuous improvement and learning.

There is no need for previous experience as long as you are ready to learn and have fun during the process. If you want to give yourself a try in this new role, apply and join us in delivering exceptional customer service.