Retail Account Manager

1w1 week ago

Associated Food Stores

Salt Lake City, US · Full-time · $65,000 – $90,000

About this role

The Retail Account Manager counsels, advises, and partners with retail store owners and managers to operate stores most profitably. This role effectively engages Associated Food Stores' services and programs using personal experience and judgment. The position is based in Eastern Idaho, supporting stores throughout the region.

Daily responsibilities include accumulating and organizing economic, operating, sales, margins, and inventory data for each store. The manager assembles internal facts like customer count, profits, and shrink alongside external factors such as regulations and competition. This data is analyzed into usable forms to inform operational programs.

Associated Food Stores has supported grocery retailers across the Intermountain West for over 85 years. The company prioritizes team members, their families, and served communities through fundraising, donations, and sponsorships. It fosters positive retailer relationships built on trust and confidentiality.

Team members enjoy comprehensive benefits including health, dental, vision, and 401(k). Hybrid schedules offer flexibility for select positions, with tuition reimbursement and career growth opportunities. Daily pay provides access to earned wages more frequently.

Requirements

Experience counseling retail store owners on profitable operations
Knowledge of grocery retail metrics including sales, margins, market share, inventory turns, and shrink
Ability to analyze economic data, competitive landscapes, and regulatory changes
Proficiency in building trust-based relationships with retailers
Skills in developing short- and long-range operational plans and goals
Expertise in coaching retail managers and staff on performance improvement
Familiarity with grocery industry services, programs, and support resources

Responsibilities

Create and nurture a positive climate between Retailers and Associated Food Stores built upon trust and confidentiality
Accumulate and organize relevant economic and operating data to plan, organize, and develop operational programs
Assemble internal facts including sales, margins, market share, expenses, customer count, profits, and inventory turns
Gather external facts such as government regulations, competitive situations, and alternative formats, then organize and analyze
Ensure adequate flow of information between Associated Food Stores and Retailers
Initiate and support short- and long-range plans, set goals for operational improvements, staffing, and facility needs
Review progress toward goals, identify problems, recommend solutions, and assist in implementation
Coach and train Retailers and associates to elevate expertise, encourage use of company programs and services