Sales Admin - Social Media

1w1 week ago

FutureSkill

TH · Full-time · THB 25,000 – THB 45,000/mo

About this role

FutureSkill is an EdTech company dedicated to developing new skills for Thailand, addressing skilled labor shortages, inefficient education, and an aging society. Our mission is “Learn to progress your life” through learning platforms, skill tests, bootcamps, workshops, and career preparation. We seek value givers who create value, teach, share knowledge, and love continuous learning.

As Sales Admin (Social Media), you will respond promptly to customer inquiries via chat platforms like Line, Facebook, and website. Provide detailed product information to aid purchasing decisions and recommend suitable courses to drive sales. Close sales by guiding customers through purchasing, payment, and registration processes.

Join a fast-growing EdTech team passionate about innovating skill development and transforming Thailand's education landscape. Work with colleagues who value creating impact for customers and personal growth. Adapt to a dynamic environment focused on talent development.

Thrive in a role that lets you see lives improve through skill-building, while honing your sales expertise in an innovative company. Contribute to boosting sales and customer success in a supportive, learning-oriented culture. Embrace opportunities to grow alongside Thailand's education evolution.

Requirements

Bachelor’s degree or equivalent in a related field
Minimum of 1-2 years of experience in sales or customer service, particularly in closing sales through chat
Strong negotiation and closing skills, with a results-driven mindset
Excellent communication skills with the ability to explain product information clearly and concisely
Customer-oriented with a positive attitude and a passion for delivering excellent service
Ability to work under pressure and manage time efficiently
Proficient in using online sales tools and chat platforms
Able to work effectively in a team and adapt to changing environments

Responsibilities

Respond promptly and professionally to customer inquiries via various chat platforms (e.g., Line, Facebook, website)
Provide detailed information about FutureSkill's products and services to help customers make purchasing decisions
Recommend and promote suitable courses to customers to drive sales
Close sales through chat by assisting customers with the purchasing process, payment, and registration
Follow up with potential leads to increase the chances of conversion and boost sales
Manage customer databases and systematically record sales activities
Report sales performance and track key metrics regularly