About this role
Join New Era Technology as a Product Delivery Coordinator, supporting the deployment of Zoom and Polycom Phone products to financial institution retail branches nationwide. This administrative role focuses on tracking project deliverables, manipulating spreadsheets, and performing quality-assurance checks.
Day-to-day responsibilities include updating deliverable statuses in a centralized repository, uploading spreadsheets, and participating in project meetings to record minutes. You'll also provide routine metrics and reporting to ensure data integrity across all implementations.
Work alongside a global team of over 3,000 professionals in a team-oriented culture that prioritizes personal and professional development. You'll have access to continuous training and the support of industry-certified experts.
At New Era, you'll find a growth-oriented environment where your contributions drive impactful customer service. Enjoy competitive benefits while shaping the future of work in a remote setting.
Requirements
- 2-4 years of experience as a technology Project Coordinator
- 8-10 years of experience using a PC in a business environment, including MS Office
- Proficient in Monday.com
- Strong focus on accuracy and attention to detail
- Strong knowledge of MS Office suite, especially Excel and PowerPoint
- Excellent verbal and written communication skills
- Proficient time management skills with a sense of urgency
- Ability to work flexible hours, including afterhours and weekends if required
Responsibilities
- Track project deliverables related to the implementation of Zoom phone at each branch
- Update the status of deliverables in a centralized repository
- Manipulate spreadsheets used as data input for Zoom implementations
- Upload spreadsheets and submit webforms into a centralized repository
- Participate in various project meetings and assist the Product Delivery Manager by recording meeting minutes
- Quality-assure data sets to ensure accuracy and data integrity
- Provide routine metrics and reporting on Zoom implementations
Benefits
- People First culture that values empowerment and growth
- Access to continuous training and development opportunities
- Work alongside industry-certified experts
- Competitive benefits package
- Remote work arrangement
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