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Quantrics

DevOps Automation Engineer - Remote

18h

Quantrics

Manila, PH · Full-time · PHP 960,000 – PHP 1,440,000

About this role

The DevOps Automation Engineer Intermediate supports cloud and operational engineering by performing automation, system management, and incident resolution in production environments. This role ensures system reliability, scalability, and operational efficiency through automation tasks, monitoring, troubleshooting, and collaboration with cross-functional teams.

Day-to-day responsibilities include managing and automating cloud infrastructure to ensure scalability, reliability, and performance. The engineer collaborates with ITSM platforms to improve incident management and integrate monitoring and alerting workflows. They maintain and improve CI/CD pipelines for efficient software delivery.

This position works with development, operations, and network teams to support day-to-day operations and enhance CI/CD processes. The role contributes to continuous improvement initiatives and helps improve system observability while reducing alert noise to maintain stable and high-performing systems.

The role plays a key part in improving system observability, reducing alert noise, and maintaining stable and high-performing systems. It offers the opportunity to contribute to continuous improvement initiatives and enhance automation and operational efficiency.

Requirements

  • Ability to apply monitoring and automation practices to improve system reliability and reduce alert noise (AIOps and Intelligent Operations)
  • Ability to use ServiceNow or similar platforms to support incident, change, and problem management processes (ITSM Platform Utilization)
  • Ability to manage cloud infrastructure and implement CI/CD workflows to support scalable and automated delivery (Cloud and DevOps Engineering)
  • Ability to administer Linux systems and automate tasks using scripting to improve performance and reliability (System Administration and Automation)
  • Ability to troubleshoot network and connectivity issues to support stable system operations (Networking Fundamentals)
  • Ability to work effectively with development, operations, and network teams to achieve shared goals (Cross-functional Collaboration)
  • Ability to proactively identify and implement automation opportunities to improve operational efficiency (Automation Mindset)

Responsibilities

  • Manage and automate cloud infrastructure to ensure scalability, reliability, and performance
  • Collaborate with ITSM platforms to improve incident management and integrate monitoring and alerting workflows
  • Maintain and improve CI/CD pipelines to ensure efficient and reliable software delivery
  • Automate system administration and operational tasks to improve efficiency and reduce manual effort
  • Monitor systems and applications to proactively identify issues and reduce noise alerts
  • Troubleshoot and resolve production issues across cloud, application, and network layers to ensure system stability
  • Support Agile teams by delivering operational enablers and improving deployment and release processes
  • Implement and enhance monitoring, logging, and observability solutions to improve system visibility

Benefits

  • Remote work arrangement