
L2 Support Engineer
18h18 hours agoVirtusa
Chennai, IN · Full-time · INR 800,000 – INR 1,200,000
About this role
This role is for an L2 Support Engineer, working within a data engineering context at Virtusa. The position supports production systems and requires a strong foundation in SQL, Python, PySpark, Airflow, and BMC tools.
Day-to-day activities include troubleshooting and resolving production issues, maintaining data pipelines, and collaborating with engineering teams to ensure system reliability. The role involves working night shifts with no rotation.
The team follows a hybrid model, requiring three days per week in the Chennai office. This setup balances in-person collaboration with remote flexibility.
This role offers an opportunity to deepen expertise in data engineering support and work with a range of technologies including SAS and Informatica. It is suited for experienced professionals looking to contribute to critical production environments.
Requirements
- 3.5 to 6 years of experience in IT
- At least 3 years of hands-on experience with SQL, Python, PySpark, Airflow, and BMC
- Good knowledge of SAS and Informatica
- Experience in production support environments
- Willingness to work night shifts (no rotation)
- Willingness to work on a hybrid model (3 days a week from office)
- Excellent communication skills
Responsibilities
- Provide L2 support for production data systems and pipelines
- Troubleshoot and resolve issues using SQL, Python, and PySpark
- Monitor and maintain Airflow workflows and BMC tools
- Collaborate with engineering teams to identify and fix root causes
- Support SAS and Informatica environments as needed
- Handle night shift operations with no rotation
- Document and escalate complex problems following standard procedures
Benefits
- Hybrid work model with 3 days per week in office
- Night shift role with no rotation (consistent schedule)
- Full-time employment with an established company
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