
About this role
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Join as the next Software Architect (L6) to define and drive architectural vision, strategy, and alignment across multiple products and domains at company scale.
As the senior-most technical leader, set long-term technical vision, establish architectural guardrails, and ensure coherence across distributed systems and platforms. Drive cross-organizational initiatives and solve complex, ambiguous technical challenges. Elevate the technical standard for Twilio company-wide through leadership and strategic direction.
Work in a remote-first environment with a strong culture of connection and global inclusion. Be part of a vibrant team with diverse experiences making a global impact each day. Partner closely with product, engineering, and executive leaders across the organization.
Twilio values diverse experiences from all backgrounds and encourages unique career paths. Every hiring decision is made by real Twilions, supported by AI for efficiency. Your career at Twilio is in your hands, fostering rewarding work and continuous growth.
Requirements
- 15+ years of experience designing and scaling distributed systems and platforms
- Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level
- Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures
- Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems
- Proven record of mentoring senior engineering talent and elevating organizational standards
- Exceptional written and verbal communication, influence, and leadership skills
Responsibilities
- Set and communicate long-term architectural vision, aligning teams and leadership across Twilio
- Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments
- Solve the most complex, ambiguous technical challenges at platform and company-wide scale
- Mentor and guide principal and staff engineers, fostering a culture of engineering excellence and continuous improvement
- Partner closely with product, engineering, and executive leaders to shape strategic direction and technical investments
Benefits
- Remote-first work environment
- Strong culture of connection and global inclusion
- Vibrant team with diverse experiences making global impact
- Career development in your hands
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