Program Manager - S/4HANA Rollouts and CRM Integration

1w1 week ago

Liebherr Group

Madrid, ES · Full-time · €70,000 – €95,000

About this role

Join Liebherr, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for a motivated Program Manager for S/4HANA rollouts and CRM integration to play a key role in our global transformation programs. You will lead the successful rollout of SAP S/4HANA solutions across multiple countries and entities.

In this role, you will coordinate the integration with Microsoft Dynamics CRM and Field Service solutions, supporting end-to-end business processes across Sales and Service companies. You will deliver complex, multi-country deployments, ensuring alignment between business and IT stakeholders. Maintain high standards of quality, timeline, and scope of control throughout projects.

Work in an international, cross-functional environment that values collaboration, methodology, and long-term thinking. Coordinate cross-functional teams and streams including Finance, Logistics, Service, Data, and BI. Act as the primary point of contact for stakeholders with clear communication and decision-making.

The position is based in Madrid with a hybrid model requiring at least 40% on-site time. Make a direct impact on how Liebherr operates globally through these transformation programs. Travel up to 30% to sites worldwide supports rollout execution and alignment.

Requirements

7+ years of experience in project management, with a strong track record delivering SAP transformation projects, preferably S/4HANA rollouts
Proven experience managing multi-country deployments and template-based rollouts in complex, multinational environments
Strong understanding of end-to-end business processes across finance, logistics, sales, and service domains
Experience coordinating integrated landscapes, including ERP systems (SAP S/4HANA)
Experience with Microsoft Dynamics CRM and Field Service integration

Responsibilities

Lead end-to-end S/4HANA rollout projects across multiple countries, ensuring alignment with Liebherr’s global template, standards, and governance frameworks
Plan, manage, and control project execution, including scope, timeline, budget, risks, and dependencies
Coordinate cross-functional teams and streams (Finance, Logistics, Service, Data, BI, etc.) to ensure integrated solutions
Ensure effective integration with Microsoft Dynamics CRM and Field Service, aligning processes across ERP and customer engagement platforms
Act as the primary point of contact for business and IT stakeholders, ensuring clear communication and alignment
Drive rollout readiness activities, including planning, testing coordination, cutover preparation, and go-live execution
Manage and monitor risks, issues, and dependencies, proactively identifying mitigation actions
Coordinate internal teams, external partners, and system integrators, ensuring quality of deliverables