Enterprise Solutions Engineer - Remote

4w1 month ago

Smartsheet

US · Full-time · $117,500 – $142,500

About this role

Smartsheet has helped people and teams achieve anything for over 20 years with seamless work management and smart, scalable solutions. The Enterprise Solutions Engineer partners directly with Sales to provide technical leadership through intricate deal cycles, value-based demonstrations, and trusted advisory during evaluations. This role drives revenue growth and empowers meaningful change for businesses and the world.

You will identify, build, and demonstrate Smartsheet solutions solving specific customer problems while leading technical sales engagements. Collaborate with sales teams to uncover requirements, summarize challenges, design solutions, and offer technical guidance showcasing Smartsheet's value. Conduct discovery sessions to inform sales and solution strategies.

As part of the Go To Market Enterprise Solutions Engineering team, work remotely in Central, Mountain, or Pacific time zones. Partner with Sales, Product, Customer Success, and Professional Services for exceptional customer experiences and revenue growth. Participate in cross-functional projects supporting strategic initiatives.

Grow knowledge of Smartsheet products, services, and competitors while providing feedback to Product teams aligning solutions with customer needs. Periodically travel to customer sites as a technical expert. Join a mission blending challenge, purpose, and passion into progress.

Requirements

At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
Relentless curiosity and a commitment to excellence

Responsibilities

Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
Lead technical sales engagements and collaborate with sales teams to identify requirements, summarize challenges, design solutions, and provide technical guidance
Conduct discovery sessions to uncover business processes and challenges informing sales and solution delivery strategy
Partner with Sales, Product, Customer Success, and Professional Services teams to deliver great customer experiences and drive revenue growth
Grow and maintain knowledge of all Smartsheet products, services, and competitors
Participate in cross-functional and department-wide projects supporting strategic initiatives
Provide feedback to Product teams ensuring solutions align with customer needs
Periodically travel to customer sites as a technical subject matter expert

Benefits

Employer subsidized medical/vision and dental coverage for full-time employees
401k Match (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
Smartsheet-sponsored life insurance, short-term, and long-term disability plans
12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day and opportunities for professional growth including Udemy courses