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Colorado Technical University

Financial Aid Advisor I - Remote

1w

Colorado Technical University

US · Full-time · $45,000 – $60,000

About this role

Help students navigate the financial aid process and reach their educational goals. Take students on a tour of their financial aid options and guide them through the maze of rules, regulations, and other challenges. Explain funding options available to individuals as a financial aid advisor with Colorado Technical University.

Apply active listening and problem-solving skills to carve a path for new students through the financial aid process. Connect via phone, email, and messaging app to determine eligibility for Title IV and other aid sources. Ensure students have a solid understanding of document requirements, viable payment options, and the borrowing process.

Our team is committed to making a difference, one amazing student at a time. Join us in this exciting role delivering excellent service while meeting performance metrics. Ensure compliance with Title IV, state, military, VA, and institutional policies throughout each student's degree program.

For 55 years, Colorado Technical University has helped students fit a real-world education into their busy daily lives. CTU offers nearly 80 degree programs accessible through the Virtual Campus or CTU Mobile app. Faculty and industry professionals support students pursuing associate, bachelor's, master's, and doctoral degrees.

Requirements

  • Ability to understand and apply internal and government policies, procedures, and guidelines
  • Capacity to perform calculations, including gross and net amounts based on percentages
  • Ability to simplify complex information, communicate options, and answer questions for students
  • Proficiency in sorting, filtering, finding, and adjusting data in spreadsheets and using web-based resources
  • Financial aid experience preferred
  • High school education or equivalent; associate's degree preferred

Responsibilities

  • Provide an overview of the financial aid process and available programs
  • Offer assistance for paperwork, award information, and options to cover educational expenses
  • Evaluate submitted documentation and communicate any additional requirements
  • Calculate tuition and financial aid awards based on student schedule and eligibility
  • Deliver excellent service while meeting performance metrics
  • Ensure compliance with Title IV, state, military, VA, and institutional policies
  • Review changes to financial aid eligibility throughout each student's degree program

Benefits

  • Fully remote position
  • Work with a committed team making a difference for students
  • Flexible remote work supporting work-life balance