Manager, Visual Merchandising & Store Design Operations

1w1 week ago

Hourglass Cosmetics

West Hollywood, US · Full-time · $110,000 – $150,000

About this role

Hourglass Cosmetics is a vegan and cruelty-free beauty brand redefining luxury with high-performance products. Recognized by Forbes, Fast Company, and Time Magazine, it leads with innovative formulas and animal welfare commitment. The Manager, Visual Merchandising and Store Design Operations drives execution of VMSD initiatives across global retail locations.

This role supports milestone tracking, project management, trafficking, and coordination of product launches at retail touchpoints. Core emphasis includes managing secondary product placements globally and seasonal updates for North America Flagship store, Global Countertop Units, and select shop-in-shops. It also handles approval timelines for VMSD projects in China including SIS, FSS, and Sephora.

Partner closely with Visual Merchandising, Store Design, Creative, Trade/Product Marketing, Operations, and external vendors. Serve as operational bridge in a fast-moving, ambiguous environment. Demonstrate agility and lead cross-functional meetings and project reviews.

This exciting new pivotal position ensures product launches meet timelines, budgets, and brand standards. Own seasonal project trackers and operational KPIs as the business grows globally. Track budgeting, forecasting, and cost for VMSD programs across retailers like Sephora and Ulta.

Requirements

Experience driving operational execution of visual merchandising and store design initiatives
Proficiency in project management systems for milestone tracking and risk communication
Ability to manage global retail projects across Sephora, Ulta, APAC channels
Skill in coordinating multi-stakeholder approvals and revisions internationally
Knowledge of VMSD processes for permanent fixtures, countertops, and shop-in-shops
Familiarity with retail operations in NA Flagship stores and China projects
Agility in fast-paced environments with dependency management
Expertise in budgeting and forecasting for VMSD programs

Responsibilities

Manage detailed project plans, timelines, budgets, and deliverables within departmental project management system
Track project milestones across retailers like Sephora, Ulta, and regions including NA, ANZ, APAC
Coordinate approvals, feedback cycles, and revisions with internal and external global contributors
Serve as operational bridge between VMSD, Production, Store Operations, and cross-functional partners
Lead and facilitate cross-functional meetings, milestones, and project reviews
Develop, document, and maintain visual merchandising processes, timelines, and standards
Own seasonal and special project trackers ensuring alignment across teams
Track operational KPIs including timelines, budgets, design, and artwork production milestones