Head of Marketing Operations & Planning

1w1 week ago

Who Gives A Crap

AU · Full-time · A$200,000 – A$280,000

About this role

Who Gives A Crap is a leading eco-friendly household essentials business donating 50% of profits to clean water and sanitation access. As of June 2024, we've contributed over $18 million AUD. Join our global team across Australia, UK, US, Philippines, and China to scale impact tenfold over the next 5-10 years.

As Head of Marketing Operations, act as the strategic architect steering our marketing engine through a pivotal year. Build systems and ways of working empowering the newly formed team to thrive. Balance high-level transformation with hands-on execution for enduring global impact.

Design and launch resourcing functions, including hiring the Resource Controller. Partner cross-functionally to synchronize marketing calendars with business objectives. Develop rolling six-month roadmaps for pipeline transparency and process optimization.

Establish strategic guardrails, upstream decision-making, and escalation processes. Navigate budget tracking with Finance for global campaigns. Coach the team to build autonomy in resource management.

Requirements

Systems thinker who navigates and designs the entire ecosystem
Forward-looking strategist who anticipates shifts and bottlenecks
Proactively build frameworks to support upcoming needs
Translate ambiguity into order and complexity into actionable plans
Experience moving beyond traditional project management
Ability to balance high-level strategy with hands-on execution
Cross-functional alignment with stakeholders and executive teams
Leadership in coaching teams toward autonomy

Responsibilities

Design and launch brand-new resourcing function, including hiring and onboarding Resource Controller
Partner with stakeholders to synchronize marketing calendar with global business objectives
Develop rolling six-month resourcing roadmap for clear view of creative and marketing capacity
Identify interdependencies between systems to create seamless, standardized workflows
Establish upstream decision making and escalation processes for aligned outputs
Navigate budget tracking and forecasting in collaboration with Finance team
Coach team to problem-solve and build autonomy in managing resource functions