Associate Implementation Manager (Remote)

The Associate Implementation Manager reports to the Sr. Manager, Client Management in the CDB Client Services Department. This role handles new client onboarding and engagement. It directs all aspects of client benefit plan installation for new and existing clients of Inspira’s products and services.

This position develops and executes an implementation strategy consistent with client expectations. Serve as the single point-of-contact for benefit plan implementation. Mediate and coordinate resolution of all project deliverables and implementation related issues.

Partner with key stakeholders including sales/service staff, consultants, plan sponsors, and other internal business units. Proactively identify and address critical implementation issues to ensure client expectations are satisfied or exceeded. Evaluate impact of client-requested exceptions and develop reasonable alternatives.

Identify, communicate, and track cost sensitive items not included in the standard process. Spot opportunities for cross sales and account rounding of additional Inspira products and services. Gain exposure to client management and implementation processes in a dynamic financial services environment.