Remote Medical Operator

1w1 week ago

TeamFicient

Remote · Full-time · $40,000 – $55,000

About this role

TeamFicient is seeking a proactive, detail-oriented Medical Operator for this remote position. Support patients by coordinating appointment scheduling and facilitating clear, accurate communication between patients and healthcare providers. Ensure continuity of care if you're calm under pressure, organized, and enjoy helping navigate healthcare needs.

Handle appointment scheduling according to clinical guidelines and patient needs. Manage daily provider calendars, reschedule appointments, and notify patients of changes promptly. Respond to inquiries, relay messages accurately, and follow up to resolve issues.

Join a multicultural team spanning multiple countries and operating within EST, CST, and PST time zones. Experience a fully remote culture built for autonomy, flexibility, and trust. Collaborate daily with experts from around the world.

Gain international exposure beyond local markets through diverse perspectives. Expand your career on a global stage, learning business across cultures and continents. Work without borders in a setup designed for remote success.

Requirements

Proactive and detail-oriented approach
Calm under pressure
Strong organizational skills for managing calendars and appointments
Genuine enjoyment in helping patients navigate healthcare needs
Familiarity with clinical guidelines for scheduling
Proficiency in scheduling systems and EMR documentation
Ability to communicate accurately with patients and providers
Comfortable working between 7 AM and 7 PM CST

Responsibilities

Schedule patient appointments according to clinical guidelines and patient needs
Manage daily provider calendars, including rescheduling appointments and notifying patients promptly of any changes
Respond to patient inquiries regarding clinic services or direct concerns to the appropriate department
Relay patient messages and requests to providers accurately and in a timely manner
Follow up with patients and providers as needed to ensure resolution and continuity of care
Set appointment follow-up reminders to support ongoing patient treatment and care coordination
Maintain accurate documentation within scheduling and EMR systems

Benefits

Work without borders and collaborate daily with experts from around the world
Fully remote culture designed for autonomy, flexibility, and trust
Part of a multicultural team where different backgrounds are the greatest strength
Gain international exposure and experience beyond local markets
Expand career on a global stage across cultures and continents