Director of Software Engineering - Shared Services and Quality

5w1 month ago

UKG

US · Full-time · $163,900 – $235,550

About this role

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show customers all add up to real impact for tens of millions of workers who start and end their days with the workforce operating platform.

You will join the Enterprise Systems & Experience organization, a cross-functional engineering team responsible for the design, development, integration, and operation of UKG’s enterprise platforms that support critical business functions across the company.

The role centers on defining and executing a platform-as-a-product strategy that embeds quality, automation, governance, and developer productivity into every phase of the software lifecycle from design through enterprise release.

You will own the strategy, architecture direction, operating model, and measurable outcomes of DevOps platforms, Quality Engineering frameworks, and Enterprise Release Management under a unified shared services charter while championing automation and continuous improvement.

Requirements

Bachelor's degree in computer science, Engineering, or related technical field.
12+ years of experience in software engineering, DevOps, platform engineering, or Quality Engineering.
5+ years leading engineering managers and senior individual contributors.
Proven experience defining and scaling enterprise Quality Engineering strategies, including automation frameworks, non-functional testing, quality governance, and objective release standards.
Demonstrated success embedding automated quality validation into CI/CD pipelines to enable risk-informed release promotion decisions.
Extensive experience building and operationalizing DevOps and Quality Engineering platforms at enterprise scale, including cloud-native infrastructure.

Responsibilities

Lead the strategy and roadmap for engineering platforms, including CI/CD, cloud infrastructure, automation frameworks, and release orchestration.
Build standardized, self-service solutions that help engineering teams move from code to production faster and with greater confidence.
Establish enterprise Quality Engineering practices, including automated testing across regression, APIs, integration, performance, and non-functional testing.
Embed automated quality validation into CI/CD pipelines to support objective release decisions.
Define observability standards using logs, metrics, and traces to strengthen release readiness and post-release validation.
Simplify release governance by defining clear readiness criteria, risk controls, and compliance standards.
Lead and develop engineering managers and senior contributors while strengthening collaboration across Product, Architecture, and Security teams.