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Pomeroy

Network Technician - Remote

4w

Pomeroy

US · Temporary · $45,000 – $65,000

About this role

As a Network Technician at Pomeroy, you will coordinate with field engineers and vendors for installation activities. You will understand and troubleshoot IP networks, support circuit installation execution, and perform basic troubleshooting. Using ServiceNow, you will monitor and update installation tasks.

Your daily tasks involve performing basic configuration and validation activities in Cisco Meraki environments. You will ensure timely updates and communication during installation activities, coordinating closely with remote teams. This role requires a solid understanding of remote network installation and support processes.

You will work alongside field engineers and vendors, collaborating to execute installations efficiently. The environment is remote-focused, leveraging tools like ServiceNow and Cisco Meraki to manage network deployments. Strong coordination and communication skills are essential for success in this distributed team setting.

This position offers the opportunity to develop expertise in Cisco Meraki and ServiceNow technologies. With a certification being a plus, there is room for professional growth in network support and installation. You will gain hands-on experience in IP network troubleshooting and circuit installation processes.

Requirements

  • Basic knowledge of Cisco Meraki technologies
  • Working experience with ServiceNow interface
  • Good coordination and communication skills
  • Understanding of remote network installation/support processes
  • Certification is a plus
  • Familiarity with IP networking fundamentals (TCP/IP, subnetting, routing)

Responsibilities

  • Coordinate with field engineers and vendors for installation activities
  • Understand and troubleshoot IP networks
  • Support circuit installation execution and basic troubleshooting
  • Monitor and update installation tasks through ServiceNow
  • Perform basic configuration and validation activities in Cisco Meraki environments
  • Ensure timely updates and communication during installation activities

Benefits

  • Remote work arrangement with flexible schedule
  • Hands-on experience with Cisco Meraki and ServiceNow platforms
  • Opportunity to develop skills in network troubleshooting and installation projects