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TEHORA

Intermediate IT Technician

1w

TEHORA

Québec, CA · Full-time · C$70,000 – C$95,000

About this role

TEHORA is currently seeking an Intermediate IT Technician to provide advanced technical support and contribute to the stability of IT environments. The selected person will play a key role in managing complex technical incidents and the continuous improvement of support services.

This role involves providing level 2 technical support, diagnosing and resolving complex incidents, and participating in systems administration. Responsibilities also include managing access and configurations while contributing to process improvements for enhanced service stability.

Join a Quebec-based multidisciplinary firm recognized for excellence in professional technical services and project management at national and international scales. TEHORA features an entrepreneurial culture fostering creativity, innovation, employee happiness, and diversity within a horizontal structure promoting trust and efficient communication.

Experience telework flexibility to balance family obligations, flexible schedules, adapted IT tools, and a motivating workspace. Benefit from sick and family event leaves, social and environmental initiatives, workplace learning programs, and clear career progression opportunities.

Requirements

  • 5 to 10 years of experience in IT
  • Good mastery of systems and networks environments
  • Analytical and problem-solving capacity
  • Autonomy and organizational skills

Responsibilities

  • Provide level 2 technical support
  • Diagnose and resolve complex incidents
  • Participate in systems administration
  • Manage access and configurations
  • Contribute to process improvements

Benefits

  • Telework and flexibility for family obligations
  • Entrepreneurial culture fostering creativity and innovation
  • Flexible schedules depending on contract type
  • Sick leave and family event leave
  • Adapted IT tools
  • Fulfilling and motivating workspace
  • Social and environmental initiatives
  • Workplace learning program
  • Career progression