ServiceNow Technical Consultant - IRM - Remote

1w1 week ago

Wrangu

GB · Full-time · £45,000 – £65,000

About this role

Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions to Global 2000 clients. We're seeking a ServiceNow Technical Consultant for our UK Client Services team. You'll deliver hands-on Integrated Risk Management (IRM) implementations, configuring solutions that solve real business problems.

Day to day, configure and develop ServiceNow IRM solutions using Now Create methodology and platform best practices. Participate in client workshops onsite and remote, translating business needs into technical requirements. Write clean scripts, Business Rules, UI Policies, and integrations as part of an agile delivery team.

Work collaboratively in a professional services environment with multi-client consulting. Communicate technical challenges clearly to technical and non-technical audiences. Produce high-quality documentation and advise clients on platform options, risks, and design impacts.

Contribute to internal knowledge sharing and Wrangu's growing IRM practice. Support clients on a rota basis as required. We're a remote-first company founded in 2016, guided by core values of Quality, Leadership, Innovation & Professionalism (QLIP).

Requirements

UK residency and current eligibility for Security Clearance (SC)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one
Hands-on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management
Background in professional services or a multi-client consulting environment
1–2 years of ServiceNow consulting experience in a client-facing role
At least 2 years of scripting experience on the ServiceNow platform

Responsibilities

Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices
Participate in client workshops (onsite and remote), contributing to functional and technical design discussions
Work with clients and project teams to translate business needs into clear technical requirements
Write clean, well-structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations)
Turn user stories into well-built ServiceNow solutions as part of an agile delivery team
Communicate technical challenges and solutions clearly to both technical and non-technical audiences
Produce high-quality documentation, from technical specs to client-facing materials
Advise clients on platform options, risks, and the impact of design decisions