About this role
At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring alongside leading health systems. This hybrid role requires travel and offers a chance to drive real change in patient care.
The Director, AI Transformation manages and delivers value to healthcare clients as the primary point of contact for 2-3 key clients. Oversee client engagements, ensure project execution, develop product requirements, and maintain strong relationships. Support implementation and facilitate data integration across client data environments and internal teams.
Day-to-day involves leading client meetings, coordinating action items, performing workflow analysis, and identifying new use cases for incremental value. Collaborate with product development and engineering to meet client needs and deliver solutions. Monitor progress, resolve issues, and prepare status reports for clients and stakeholders.
Join an ambitious team moving fast to build the future of AI in healthcare. Solve complex challenges, make lasting impact on patient care, and shape healthcare innovation. This is more than a job—it's an opportunity for those ready to innovate.
Requirements
- Bachelor’s degree in Engineering, STEM, Business Administration, Information Technology, or a related field
- Master’s degree preferred
- Minimum of 2-4 years of experience in consulting, client engagement, and/or product management
- Proven track record of successfully managing client relationships and delivering complex projects
- Minimum of 2-4 years of experience in customer success, client engagement, account management, and/or product management within the healthcare provider industry
- Experience with data integration processes and understanding of various client data environments
- Experience working with AI technologies or healthcare IT
Responsibilities
- Serve as the primary liaison between Qualified Health and assigned clients
- Develop and manage Partnership Plan including business goals, KPI definition, and project plans
- Lead all client meetings, providing updates, gathering feedback, and ensuring alignment
- Coordinate and execute action items to ensure timely delivery of project milestones
- Perform workflow analysis, identify critical areas for value creation, and provide requirements to product teams
- Identify new use cases and create business and product requirements for incremental value
- Monitor project progress, identify issues, and implement solutions to deliver client value
- Facilitate data integration process, understanding client data environments and engineering requirements
Benefits
- Hybrid role
- Travel required to client sites
- Work alongside leading health systems
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