Hybrid Field Technician / Technical Support Specialist

1w1 week ago

Gold's Gym

Salt Lake City, US · Full-time · $48,000 – $68,000

About this role

We are seeking a versatile specialist to balance hands-on field operations with technical support duties. This dual-function role splits time approximately half on-site for installations and repairs, and half at a computer providing technical guidance for the back-office team. You will serve as a bridge between physical equipment in the field and internal data systems.

Full training on specific meter systems is provided for candidates with mechanical aptitude, strong communication skills, and time management between work environments. Field operations involve installing and configuring submeters in multifamily and retail settings, plus routine inspections and repairs on water, gas, and electric submeters. Technical support includes acting as a resource for other technicians and explaining issues to clients and leadership.

Expect 50% travel via flight or company vehicle, with a Monday-Friday schedule of 8-hour shifts and possible weekend site travel. Work in diverse conditions like heights up to 10 feet on ladders and cramped attic spaces, while adhering to safety guidelines. Interact directly with property managers and residents to address concerns and explain functionality.

Conservice supplies a company vehicle, gas card, laptop, cell phone, and all tools. Up to 6 weeks of comprehensive training is offered, potentially requiring travel. Maintain productivity independently under pressure in this hybrid role blending field and remote technical work.

Requirements

Proficiency with Windows-based laptops, including basic experience with Excel and Gmail
Strong mechanical inclination and experience working with a variety of hand tools
Ability to explain complex technical issues clearly, both verbally and in writing
Physical ability to lift 50 pounds, climb ladders, and work in tight spaces
Ability to work independently and maintain productivity under pressure
Valid driver’s license and a clean driving record
Must have a Real ID for domestic air travel
Ability to pass a background check

Responsibilities

Install, program, and configure submeters and communication systems in multifamily and retail environments
Perform routine inspections, calibrations, and repairs on water, gas, and electric submeters
Diagnose performance or data transmission issues on-site using hand tools and technical software
Adhere to safety guidelines while working at heights up to 10 feet and in cramped attic spaces
Interact with property managers and residents to explain system functionality and address concerns
Act as a support resource for other field technicians encountering technical challenges
Provide clear explanations to clients and leadership regarding technical issues and resolutions
Research complex or unfamiliar systems to find solutions in a timely manner

Benefits

Medical, dental, and vision benefits
Company vehicle, gas card, laptop, cell phone, and all required tools provided
Up to 6 weeks of comprehensive training, with possible travel during training period
Secure home workspace for administrative duties and access to high-speed internet supported