Remote Customer Operations - Auto Claims

1w1 week ago

Revecore

US · Full-time · $31,200 – $31,200

About this role

Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore, powered by people and driven by technology. For over 25 years, we've led specialized claims management to help providers recover revenue for quality patient care.

As an Auto Claims billing specialist, make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies for hospital clients. You'll research auto accident details to identify payers through calls to patients, insurers, and attorneys.

Submit bills with proper documentation, follow up on incorrect payments, and resubmit for additional recovery. Contribute to team denial reports, audits, and support in a collaborative, diverse culture with excellent work/life balance.

Comprehensive 8-10 day training starts day one with interactive sessions; stay present, participate actively, and remain on camera. Revecore encourages driven employees motivated for success in a fast-paced environment with productivity metrics.

Grow your career with opportunities, Employee Resource Groups fostering inclusion, and perks like 401(k) matching. Celebrate 12 paid holidays and generous PTO while enjoying benefits from day one.

Requirements

Driven and highly motivated to be successful
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Technical proficiency to work on multiple computer screens and software applications simultaneously
Maintain strong performance in a fast-paced environment with productivity metrics
Remain organized while multi-tasking
Use critical thinking and problem-solving skills to find effective solutions
Communicate clearly, both verbally and in writing

Responsibilities

Make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims
Investigate and research details of an auto accident to determine the payer
Place high volume outbound calls to patients, insurance company representatives, and attorneys
Submit bills and proper documentation to insurance companies
Ensure maximized payments to clients (hospitals and medical providers)
Determine follow-up steps and resubmit bills for additional payment if not paid correctly
Contribute to team with various denial reports, audits, and overall support

Benefits

Paid training and incentive plans
Medical, dental, vision, and life insurance benefits available from first day of employment
Excellent work/life balance
Employee Resource Groups build community and foster belonging and inclusion
Match 401(k) contributions
Career growth opportunities
Celebrate 12 paid holidays and generous paid time off